Terms of Service
Last updated August 10, 2026.
These Terms of Service ("Terms") govern your use of Hay Day, operated by Bristol Jones Group LLC ("we," "us") at alfalfamarket.com. By creating an account or using Hay Day, you agree to these Terms. If you don't agree, don't use the site.
What Hay Day is
Hay Day is a marketplace that connects independent hay growers ("growers") with buyers. Growers list hay for sale; buyers browse, message growers, and place orders. Growers set their own prices, descriptions, and quality/grade information for their listings.
Hay Day is not a party to the underlying sale of hay between a grower and a buyer. We provide the platform, process payment through Stripe, and collect a platform fee on paid orders โ but the contract for the hay itself is between the grower and the buyer. We don't grow, inspect, store, or ship hay, and we don't guarantee the accuracy of any listing's description, quantity, or quality grade. Any "verified" grading badge reflects information reviewed by Hay Day at a point in time, not an ongoing guarantee.
Accounts
You need an account to buy or sell. We use passwordless sign-in โ a one-time link sent to your email โ so keep your email account secure, since anyone with access to it can sign in as you. You're responsible for the accuracy of the information in your account and for all activity under it. You must be at least 18 years old to use Hay Day.
Listings and orders
- Growers are solely responsible for the accuracy of their listings, including quantity available, pricing, and quality/grade claims.
- Placing an order is an offer to buy at the listed price; a grower accepting an order forms a contract directly between the buyer and that grower.
- Buyers are responsible for arranging and completing pickup or delivery as agreed with the grower, and for inspecting hay upon receipt.
- Either party can cancel an order before it's marked fulfilled, subject to our refund policy below.
Payments, fees, and refunds
Payments are processed by Stripe. Hay Day collects a platform fee on each paid order, shown to the grower at the time of payment. If a paid order is cancelled before fulfillment, we issue a full refund of the amount charged, including the platform fee, back to the buyer's original payment method. We aren't responsible for delays in refund processing caused by Stripe or your bank.
Growers receiving payouts must complete Stripe Connect onboarding, which is subject to Stripe's own terms and identity verification requirements. We can't control or guarantee Stripe's approval or payout timelines.
Sales tax
Hay Day does not currently calculate or collect sales tax on orders. Buyers and growers are responsible for determining and handling any sales tax obligations that apply to their transaction under applicable law. Buyers may submit a tax-exemption reference and proof document, which we make available to growers, but we don't independently verify tax-exempt status beyond that review.
Conduct
You agree not to:
- Post false, misleading, or fraudulent listings or reviews
- Use Hay Day to sell anything other than hay and related agricultural products
- Attempt to circumvent the platform fee by arranging payment for a Hay Day order outside the platform
- Harass, threaten, or abuse another user through messages or ratings
- Interfere with the operation of the site, including attempting to bypass rate limits or security controls
We may suspend or terminate accounts that violate these Terms.
Disclaimers
Hay Day, including the Alfalfa Planner and weather/agronomy tools, is provided "as is." Weather forecasts, climate normals, and growing-degree-day calculations are estimates from third-party data sources and are for planning purposes only โ we make no guarantee of their accuracy and aren't responsible for crop, financial, or other losses from relying on them. We don't warrant that the site will be uninterrupted, error-free, or secure.
Limitation of liability
To the fullest extent permitted by law, Hay Day and Bristol Jones Group LLC aren't liable for indirect, incidental, or consequential damages arising from your use of the site, disputes between buyers and growers, or the quality, condition, or legality of hay bought or sold through the platform. Our total liability for any claim relating to Hay Day is limited to the platform fees you paid us in the six months before the claim.
Disputes between users
Disputes about a specific order โ quality, quantity, delivery, payment โ are between the buyer and grower involved. We encourage resolving them directly through order messages. We may, but aren't obligated to, assist in resolving a dispute or take action against an account based on user reports or ratings.
Changes to these Terms
We may update these Terms from time to time. If we make material changes, we'll update the date at the top of this page. Continuing to use Hay Day after a change means you accept the updated Terms.
Governing law
These Terms are governed by the laws of the State of Tennessee, without regard to its conflict-of-laws principles.
Contact us
Questions about these Terms? Email clay@bristoljonesgroupllc.com.